Terms and Conditions of 999k — Your User Agreement

These terms govern your use of the 999k platform. We have written them in plain language so you actually understand what you are agreeing to. Please read them carefully before creating your account or placing any bets.

Last updated: January 2025

1Acceptance of Terms

By accessing, browsing, or using the 999k website and any of its services, you confirm that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must stop using 999k immediately and close your account if you have one. These terms apply to all users of the 999k platform, whether you are a casual visitor browsing the game library or a registered member placing bets and making deposits.

When you create an account on 999k, you enter into a binding agreement with us. This agreement covers everything from how your account works to how we handle your money and what happens if there is a dispute. We encourage you to bookmark this page and check back periodically, because these terms may be updated from time to time as the 999k platform evolves.

2Account Registration

To use the gaming and betting features on 999k, you must create a personal account. When registering, you agree to the following conditions:

  • You must be at least 18 years of age. 999k does not permit minors to create accounts or participate in any form of gaming or betting. If we discover that an underage person has registered, the account will be closed immediately and any funds will be handled according to local regulations.
  • You may only hold one account on 999k. Creating multiple accounts to exploit bonuses, circumvent restrictions, or for any other reason is strictly prohibited. If duplicate accounts are detected, all accounts except the original will be closed and any associated funds may be forfeited.
  • All information you provide during registration must be accurate and up to date. This includes your full name, date of birth, phone number, and payment details. 999k reserves the right to request identity verification at any time, and failure to provide valid documentation may result in account restrictions.
  • You are responsible for keeping your login credentials secure. Do not share your password with anyone. If you suspect unauthorized access to your 999k account, contact our support team immediately.

3Deposits and Withdrawals

999k supports deposits and withdrawals through bKash, Nagad, and Rocket. These are the primary payment methods available on the platform, and they are designed to make transactions fast and convenient for Bangladeshi users. Here is what you need to know:

  • Deposits are processed instantly in most cases. Once the funds appear in your 999k account, they are available for immediate use across all games and betting markets.
  • Withdrawals are processed as quickly as possible. The exact timing depends on the payment method and verification status of your account. First-time withdrawals may require identity verification before processing.
  • 999k does not charge fees on standard deposits or withdrawals. However, your mobile wallet provider may apply their own transaction fees, which are outside our control.
  • The minimum deposit and withdrawal amounts are displayed on the cashier page of your 999k account. These limits may vary depending on the payment method selected.
  • Withdrawals must be made to the same payment method used for the most recent deposit, unless otherwise approved by the 999k support team.
  • 999k reserves the right to request additional verification before processing large withdrawals. This is a standard security measure to protect both the platform and the user.

4Bonuses and Promotions

999k offers various bonuses and promotional offers to both new and existing users. Each promotion comes with its own specific terms, which are clearly stated on the promotion page. The following general rules apply to all bonuses on 999k:

  • Bonus funds are separate from your real money balance. In most cases, you must meet the wagering requirements before bonus funds or any winnings derived from them can be withdrawn.
  • Wagering requirements specify how many times you must bet the bonus amount before it converts to withdrawable cash. For example, a 10x wagering requirement on a ৳500 bonus means you must place ৳5,000 in total bets before withdrawing.
  • Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute less. The exact contribution rates are listed in each promotion's terms.
  • 999k reserves the right to revoke bonuses if abuse or manipulation is detected. This includes creating multiple accounts to claim the same offer, using betting strategies designed solely to meet wagering requirements with minimal risk, or colluding with other players.
  • Promotions on 999k have expiry dates. If you do not meet the wagering requirements within the specified timeframe, the bonus and any associated winnings may be removed from your account.

5Betting Rules

All bets placed on 999k are subject to the following rules:

  • Once a bet is confirmed, it cannot be cancelled or changed unless the cash-out feature is available and you choose to use it before the event concludes.
  • If a sporting event is cancelled, postponed, or abandoned before a result is determined, all bets on that event will be voided and stakes returned to your 999k account.
  • 999k determines the official result of each event based on data from recognized governing bodies and official sources. Results are final once confirmed by the platform.
  • In the event of a technical error that results in incorrect odds being displayed, 999k reserves the right to void affected bets and return stakes. This includes obvious pricing errors where the displayed odds are significantly different from the true market price.
  • Maximum bet limits apply to all markets on 999k. These limits vary by sport, event, and market type. The platform reserves the right to limit or refuse any bet at its discretion.

6Responsible Gaming

999k is committed to promoting responsible gaming. We want every user to enjoy the platform as a form of entertainment, not as a source of financial stress. The following tools and policies are in place to support responsible use of 999k:

  • You can set daily, weekly, or monthly deposit limits on your account at any time through the account settings page.
  • Session time reminders can be activated to alert you when you have been playing for a specified period.
  • Self-exclusion is available if you feel you need a break from gaming. You can exclude yourself from 999k for a period of your choosing, during which you will not be able to log in, deposit, or place bets.
  • If you believe you or someone you know has a gaming problem, we encourage you to visit our Responsible Gaming page for more information and resources.

7Prohibited Activities

The following activities are strictly prohibited on 999k and may result in immediate account closure and forfeiture of funds:

  • Using automated software, bots, or scripts to interact with the 999k platform.
  • Attempting to exploit technical vulnerabilities, bugs, or errors in the platform's software.
  • Money laundering or using 999k to process funds from illegal activities.
  • Colluding with other players to manipulate game outcomes or betting markets.
  • Providing false identity information or using someone else's identity to create an account.
  • Engaging in any form of fraud, including payment fraud, chargeback fraud, or bonus abuse.

8Account Suspension and Closure

999k reserves the right to suspend or permanently close any account that violates these terms and conditions. If your account is suspended, you will be notified of the reason and given an opportunity to respond where appropriate. In cases of serious violations such as fraud or money laundering, 999k may close the account without prior notice and report the activity to relevant authorities. Any remaining balance in a closed account will be handled on a case-by-case basis, depending on the nature of the violation.

9Limitation of Liability

999k provides its services on an "as is" basis. While we make every effort to ensure the platform operates smoothly and reliably, we cannot guarantee uninterrupted access at all times. 999k is not liable for losses resulting from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. The maximum liability of 999k to any user is limited to the balance held in that user's account at the time of the claim.

10Changes to These Terms

999k may update these terms and conditions at any time. When significant changes are made, we will notify registered users through email or an in-platform notification. Continued use of 999k after changes have been published constitutes acceptance of the updated terms. If you do not agree with the revised terms, you should stop using the platform and close your account.

11Contact Information

If you have any questions about these terms and conditions, or if you need assistance with your 999k account, you can reach our support team at any time:

[email protected]

Our team is available 24/7 through live chat on the 999k platform and typically responds to email inquiries within a few hours.


Key Commitments from 999k

What these terms mean for you as a player

Your Funds Are Protected

Player funds on 999k are held separately from operational accounts. Your balance is always available for withdrawal, and we never use player deposits to fund business operations.

Fair and Transparent Rules

Every rule on 999k is written in plain language. We do not hide conditions in fine print or use legal jargon to confuse you. If something affects your account or money, we tell you clearly.

Fast Local Payments

Deposits and withdrawals on 999k go through bKash, Nagad, and Rocket with no platform fees. Your money moves quickly using the same apps you already trust.

Data Privacy

Your personal information on 999k is encrypted and never sold to third parties. We collect only what is necessary to operate your account and comply with regulations.

Responsible Gaming Support

999k provides deposit limits, session reminders, and self-exclusion tools. We actively encourage players to game responsibly and offer support for those who need it.

24/7 Support Access

If you have questions about these terms or any aspect of your 999k account, our Bangla-speaking support team is available around the clock via live chat and email.

Ready to Get Started on 999k?

Now that you know the rules, create your account and start exploring our games, sports betting, and promotions. It takes less than a minute to join.